Privacy Policy & SMS Terms of Service

Effective Date: July 20, 2026

Last Updated: July 20, 2026

The Ryan Agencies ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This policy outlines how we collect, use, and safeguard your personal information, as well as the terms governing our text messaging (SMS) communications.

Part 1: Privacy Policy

1. Information We Collect

We collect personal information that you voluntarily provide to us when requesting an insurance quote, contacting customer support, submitting a form, or opting into text messaging services. This information may include:

  • Full name
  • Email address
  • Phone number(s)
  • Physical mailing address
  • Insurance policy and coverage details

2. How Personal Information Is Used

We use the personal information we collect to:

  • Provide insurance quotes, policy management, and customer support.
  • Process claims and account updates.
  • Respond to inquiries and communicate with you directly.
  • Send transactional notifications, service updates, and account alerts via email or text message (with your consent).

3. Sharing of Personal Information

We do not sell, rent, or trade your personal information. We share personal data only with trusted service providers, insurance carriers, or partners who assist us in operating our website, conducting our business, or serving our clients, provided those parties agree to keep this information confidential. We may also disclose information when required by law.


SMS Privacy Guarantee

Mobile information and SMS consent will not be shared with third parties or affiliates for marketing/promotional purposes.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties or affiliates.

Part 2: SMS Terms of Service

By opting into SMS communications from a web form, paper form, phone call, or any other medium, you agree to receive text messages from The Ryan Agencies.

1. Types of SMS Messages You May Receive

Our text messaging program is designed to keep you informed about your insurance services. Types of messages include:

  • Appointment reminders and schedule changes
  • Insurance quote updates and coverage reminders
  • Claim status notifications and updates
  • Account alerts and policy reminders
  • Customer service conversations with our team (internal and external conversations)

2. Message Frequency & Rates

  • Messaging frequency may vary depending on your interactions with us and your active requests.
  • Message and data rates may apply. Check with your wireless carrier for details regarding your text and data plan.

3. Opting Out & Getting Help

  • To opt out at any time, text STOP. Reply STOP to any text message received from us to stop receiving SMS messages. You will receive a single confirmation message verifying your opt-out.
  • For assistance, text HELP or visit our website at www.ryanagency.com. You can also contact us directly by phone or email for customer support.

Contact Us

If you have questions regarding this Privacy Policy or our SMS practices, please contact us at: