Privacy Policy & SMS Terms of Service

Effective Date: July 20, 2026

Last Updated: July 20, 2026

The Ryan Agencies ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This policy outlines how we collect, use, and safeguard your personal information, as well as the terms governing our text messaging (SMS) communications.

Part 1: Privacy Policy

1. Information We Collect

We collect personal information that you voluntarily provide to us when requesting an insurance quote, contacting customer support, submitting a form, or opting into text messaging services. This information may include:

  • Full name
  • Email address
  • Phone number(s)
  • Physical mailing address
  • Insurance policy and coverage details

2. How Personal Information Is Used

We use the personal information we collect to:

  • Provide insurance quotes, policy management, and customer support.
  • Process claims and account updates.
  • Respond to inquiries and communicate with you directly.
  • Send transactional notifications, service updates, and account alerts via email or text message (with your consent).

3. Sharing of Personal Information

We do not sell, rent, or trade your personal information. We share personal data only with trusted service providers, insurance carriers, or partners who assist us in operating our website, conducting our business, or serving our clients, provided those parties agree to keep this information confidential. We may also disclose information when required by law.


SMS Privacy Guarantee

Mobile information and SMS consent will not be shared with third parties or affiliates for marketing/promotional purposes.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties or affiliates.

Part 2: SMS Terms of Service

By opting into SMS communications from a web form, paper form, phone call, or any other medium, you agree to receive text messages from The Ryan Agencies.

1. Types of SMS Messages You May Receive

Our text messaging program is designed to keep you informed about your insurance services. Types of messages include:

  • Appointment reminders and schedule changes
  • Insurance quote updates and coverage reminders
  • Claim status notifications and updates
  • Account alerts and policy reminders
  • Customer service conversations with our team (internal and external conversations)

2. Message Frequency & Rates May Apply

  • Messaging frequency may vary depending on your interactions with us and your active requests. Likely no more than 4 per month.
  • Message and data rates may apply. Check with your wireless carrier for details regarding your text and data plan.

3. Opting Out & Getting Help

  • To opt out at any time, text STOP. Reply STOP to any text message received from us to stop receiving SMS messages. You will receive a single confirmation message verifying your opt-out.
  • For assistance, text HELP or visit our website at www.ryanagency.com. You can also contact us directly by phone or email for customer support.

Contact Us

If you have questions regarding this Privacy Policy or our SMS practices, please contact us at:


Additional Privacy Policy


Effective Date: Jul 26, 2026


Welcome to https://www.ryanagency.com ("the Website"), operated by JD Ryan Agency, Inc. ("we," "us," or "our"). At JD Ryan Agency, Inc., we value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our Website. By using the Website, you agree to the practices described in this Privacy Policy.


Our Commitment to Your Privacy:

At https://www.ryanagency.com, we deeply value your privacy and are dedicated to protecting it. This includes adhering to:


  • Applicable privacy and data protection laws in the regions where we operate.


What We Do with Your Information:

We gather certain information about our customers as part of our service. We only share this information with parties not associated with us when necessary and in accordance with the law. Your trust is important to us, and we are committed to maintaining the confidentiality and integrity of your personal data.


Information We Collect


  • Personal Details - We may collect personal information, including but not limited to Names, Email addresses, and Phone numbers, primarily when you interact with our services on https://www.ryanagency.com. Please note that if you purchase products or services through third-party platforms, we may not have access to all of the same information.


Types of Information We Collect

In the past year (and on an ongoing basis), we may collect categories such as:


  • Names
  • Email addresses
  • Phone numbers
  • Basic details, such as names, addresses, phone numbers, and email addresses, as applicable.
  • Information about your online activities, including websites visited, search history, and interaction with advertisements, where applicable.
  • Geolocation data based on your device, where applicable.
  • Sensitive personal information, but only when necessary and as permitted by law.


Text Marketing and Notifications


How We Collect Your Information: When you use our messaging or marketing services, we may collect details such as your phone number and email address when you sign up, your messaging history and message content, and information collected through cookies or similar technologies. If you participate in contests, surveys, or contact us for support, we may collect the information you provide.


Chatbot Interaction

If you use any chat or automated assistant features on our Website, we may collect information related to your interactions and any information you provide during those interactions.


Contacting Us

When you contact us for inquiries or customer service, we may collect the information you provide during these interactions.


Your Security

At https://www.ryanagency.com, we prioritize keeping your information private and secure. For example:


  • Secure online interactions: We use industry-standard security technologies to help protect information you transmit to us.
  • Payment processing: Payment card details are handled by trusted processors in secure environments.
  • Trusted partnerships: We work with service providers who are required to use information only as needed to provide services to us.
  • Policies and training: Our team is expected to handle personal information in line with applicable policies and legal requirements
  • Legal compliance: Where required by law, we may disclose information in response to lawful requests.


IP Address and Other Automatically Collected Information

We may collect general information about your visits to our Website, such as date and time of access, general geographic information, and browsing activities, to help improve your experience.


Third-Party Partners

We work with third-party companies to operate our Website and improve our services. These partners may use cookies or similar technologies to collect information about how users interact with our Website, subject to their own policies and applicable law.


Use of Cookies and Tracking Tools

Our Website may employ cookies, web beacons, pixel tags, and similar technologies to enhance your experience, remember preferences, and understand how our services are used. You can manage cookies through your browser or device settings where available.


We may use analytics tools (such as Google Analytics) to understand interactions in aggregate. For more information about Google Analytics, visit Google's privacy information.


Ads Based on Your Interests

We may allow third-party companies to use cookies or similar technologies to deliver ads that may be more relevant to you. Industry self-regulatory programs (such as the Digital Advertising Alliance) provide additional choices; you may learn more at aboutads.info/choices or networkadvertising.org/choices.


Chatting on Our Website

Our Website may include chat tools that allow you to interact with automated assistants or representatives. We may retain chat conversations for quality assurance and record-keeping where permitted.


"Do Not Track" Browser Setting

Some browsers offer a "Do Not Track" feature. Our Website may not respond to all such signals in the same way, consistent with industry practice.


Giving Us Permission to Use Your Info

By providing us with your personal information, you grant us permission to use and share it as described in this Privacy Policy, subject to applicable law.


How We Use Your Info

We use your personal information for purposes including:


  • Communication and customer support
  • Order fulfillment and service delivery
  • Payment processing (including through third-party processors where applicable)
  • Understanding user preferences and improving our Website
  • Security, fraud prevention, and legal compliance
  • Marketing, where permitted and in line with your preferences


We may contact you for important service, security, or account-related notices. For marketing communications, you may unsubscribe as described here:

All promotional email communications include an unsubscribe link.


Choosing Your Communication Preferences

We respect your communication preferences. You may also contact us at admin@ryanagency.com.


Getting Texts from Us

When you opt in to marketing texts, you agree to receive promotional messages where permitted. Message frequency varies, and you can opt out in accordance with the instructions we provide. Standard message and data rates may apply.


Your Rights and Choices

You may have rights to access, delete, correct, object to certain processing, or request portability of your personal information, depending on applicable law.


To exercise rights or submit requests, you may use our Data Subject Request page: https://www.ryanagency.com/privacy-policy, or contact us at admin@ryanagency.com.


Non-Discrimination

We will not discriminate against you for exercising your privacy rights, as required by applicable law.


Legal Jurisdiction and Applicable Law

This Privacy Policy is governed by applicable laws, including those of New York. Disputes may be subject to the jurisdiction of courts located where permitted by law.


Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:


JD Ryan Agency, Inc.

75 Broadway Mall Hornell NY 14843

New York

Email: admin@ryanagency.com

Phone: 607-324-7500