When a House is Destroyed by Fire/Flood, How Does the Insurance Company Split the Claim Payment Between the Homeowner and the Bank?

August 2, 2020

After a Loss You and Your Mortgage Holder May Work Together

It is  typical for a homeowners insurance policy's “Mortgage Clause”  to spell out how losses will be paid when a bank has an interest in the property. A snippet from a ISO Homeowners HO-3 Policy form is below:

The basics are that the insurance company will write a check to you (the insured) and the mortgagee (bank). The parties involved can then work together to determine how best to repair or replace the home.

For small claims, the bank may have the funds distributed to an agreed-upon contractor.
For more significant claims, the bank may set up stages for the work that must be completed before earmarked funds are released. Inspections may be part of that process.
In rare cases where the home is not repaired or replaced, the bank will likely close out the mortgage, and split the proceeds accordingly.
Have more questions about your Homeowner’s Insurance? We love to help! Please feel welcome to call us at 607-324-7500 for assistance with all of your insurance needs.


-------------------------------

“Ask Jeff" is a weekly post made on the RyanAgency.com Blog. 

Submit an insurance-related question to “Ask Jeff”. 

-------------------------------

This article may have been originally published at Quora.com.

To see Jeff's Quora.com profile click here.

By Jeff Ryan - CLU, ChFC, AIA, CIC, CPCU December 7, 2025
Part 7 – Designing a Value-Driven Insurance Plan
By Jeff Ryan - CLU, ChFC, AIA, CIC, CPCU November 24, 2025
Part 6 – Advice, Advocacy, and Answers
By Jeff Ryan - CLU, ChFC, AIA, CIC, CPCU November 12, 2025
Part 5 – Can Your Company Deliver?
By Jeff Ryan - CLU, ChFC, AIA, CIC, CPCU October 29, 2025
Part 4 – Custom Coverage = Real Protection
By Jeff Ryan - CLU, ChFC, AIA, CIC, CPCU October 15, 2025
Part 3: Coverage Limits - "The Ceiling You Don't Want to Collapse"
By Jeff Ryan - CLU, ChFC, AIA, CIC, CPCU October 1, 2025
Part 2 – The Risks of Chasing Cheap
By Jeff Ryan - CLU, ChFC, AIA, CIC, CPCU September 17, 2025
Part 1: What Are You Really Paying For?
Insurance fraud is a significant problem, exceeding $300 billion annually, with the Property and Cas
By Jeff Ryan May 6, 2025
Insurance fraud is a significant problem, exceeding $300 billion annually, with the Property and Casualty sector contributing nearly $50 billion to that total.
Living in New York, you might have a stack of insurance documentsโ€”auto, homeowners, health, or life
By Jeff Ryan April 28, 2025
Living in New York, you might have a stack of insurance documents—auto, homeowners, health, or life insurance policies—filed away somewhere. But how long should you keep those documents, and specifically, what papers should you hold on to?
March 11, 2025
The year 1962 was marked by historic events—from the Cuban Missile Crisis to the passing of Marilyn Monroe. But while the world focused on these headlines, Lee A. Ryan was working alongside his brothers on my grandparents' farm when an unexpected opportunity arose—an invitation to join the insurance business. With no prior experience, no clients, and limited resources, my dad took a leap of faith and partnered with Nationwide Insurance to start an agency from scratch. Operating out of his home on Karr Valley Road in Almond, NY, he built his business one relationship at a time (some of whom are still clients!), laying the foundation for what would become a lasting legacy.